All Systems Operational
Ilumina Connected Analytics - Sydney Operational
Ilumina Connected Analytics - Canada Operational
Ilumina Connected Analytics - Frankfurt Operational
Ilumina Connected Analytics - Tokyo Operational
Ilumina Connected Analytics - London Operational
Ilumina Connected Analytics - Singapore Operational
Ilumina Connected Analytics - US East Operational
Basespace Sequence Hub - Sydney Operational
Basespace Sequence Hub - Canada Operational
Basespace Sequence Hub - Frankfurt Operational
Basespace Sequence Hub - Tokyo Operational
Basespace Sequence Hub - London Operational
Basespace Sequence Hub - Singapore Operational
Basespace Sequence Hub - US East Operational
TruSight Software Suite - US East Operational
TruSight Software Suite - Sydney Operational
TruSight Software Suite - Frankfurt Operational
TruSight Software Suite - Canada Operational
TruSight Software Suite - London Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 29, 2024

No incidents reported today.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024
Investigating issue with BaseSpace Sequence Hub - US East
Resolved - This incident has been resolved.
Apr 20, 15:49 UTC
Update - We are continuing to investigate this issue.
Apr 20, 15:49 UTC
Investigating - We are currently investigating this issue.
Apr 20, 12:05 UTC
Apr 19, 2024

No incidents reported.

Apr 18, 2024
Increased error rates in API and UI
Resolved - This incident has been resolved.
Apr 18, 22:38 UTC
Investigating - We are investigating increased error rates in API and UI
Apr 18, 19:19 UTC
Apr 17, 2024
Illumina Connected Analytics Service Degradation - London
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Apr 17, 17:52 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Apr 17, 17:52 UTC
Illumina Connected Analytics Service Degradation - Australia
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Apr 17, 17:51 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Apr 17, 17:51 UTC
Illumina Connected Analytics Service Degradation - London
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Apr 17, 17:51 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Apr 17, 17:46 UTC
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

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