Illumina Cloud Products Status

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

BaseSpace Sequence Hub Service Degradation - India

Resolved - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Nov 18, 19:26 UTC

Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Nov 18, 19:11 UTC

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

Service Degradation

Resolved - This issue has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Nov 14, 09:13 UTC

Update - We are continuing to work on a fix for this issue.
Nov 14, 07:50 UTC

Identified - The issue has been identified and a fix is being implemented.
Nov 14, 07:34 UTC

Update - We are continuing to investigate this issue.
Nov 14, 07:28 UTC

Investigating - We are currently experiencing a service degradation with Authentication Service and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Nov 14, 07:22 UTC

Illumina Connected Analytics Service Degradation - Frankfurt

Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Nov 14, 07:41 UTC

Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Nov 14, 07:37 UTC

Illumina Connected Analytics Service Degradation - London

Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Nov 14, 07:28 UTC

Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Nov 14, 07:23 UTC

Illumina Connected Analytics Service Degradation - USA

Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Nov 14, 07:20 UTC

Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Nov 14, 07:18 UTC

Illumina Connected Analytics Service Degradation - India

Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Nov 14, 07:15 UTC

Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Nov 14, 07:12 UTC

Illumina Connected Analytics Service Degradation - Japan

Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Nov 14, 07:11 UTC

Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Nov 14, 07:08 UTC

Illumina Connected Analytics Service Degradation - London

Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Nov 14, 07:06 UTC

Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Nov 14, 07:05 UTC

Illumina Connected Analytics Service Degradation - Seoul

Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Nov 14, 07:01 UTC

Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Nov 14, 07:01 UTC

Illumina Connected Analytics Service Degradation - London

Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Nov 14, 06:59 UTC

Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Nov 14, 06:50 UTC

Illumina Connected Analytics Service Degradation - Australia

Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Nov 14, 06:47 UTC

Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Nov 14, 06:44 UTC

Illumina Connected Analytics Service Degradation - UAE

Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Nov 14, 06:43 UTC

Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Nov 14, 06:42 UTC

Illumina Connected Analytics Service Degradation - Frankfurt

Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Nov 14, 06:38 UTC

Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Nov 14, 06:37 UTC

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.