All Systems Operational
Ilumina Connected Analytics - Sydney Operational
Ilumina Connected Analytics - Canada Operational
Ilumina Connected Analytics - Frankfurt Operational
Ilumina Connected Analytics - Tokyo Operational
Ilumina Connected Analytics - London Operational
Ilumina Connected Analytics - Singapore Operational
Ilumina Connected Analytics - US East Operational
TruSight Software Suite - Sydney Operational
TruSight Software Suite - Canada Operational
TruSight Software Suite - Frankfurt Operational
TruSight Software Suite - London Operational
TruSight Software Suite - US East Operational
Basespace Sequence Hub - Sydney Operational
Basespace Sequence Hub - Canada Operational
Basespace Sequence Hub - Frankfurt Operational
Basespace Sequence Hub - Tokyo Operational
Basespace Sequence Hub - London Operational
Basespace Sequence Hub - Singapore Operational
Basespace Sequence Hub - US East Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 6, 2023

No incidents reported today.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023
BaseSpace Sequence Hub Service Degradation - Frankfurt
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jun 2, 15:54 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jun 2, 15:53 UTC
BaseSpace Sequence Hub Service Degradation - Frankfurt
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jun 2, 15:46 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jun 2, 15:45 UTC
Jun 1, 2023

No incidents reported.

May 31, 2023
Illumina Connected Analytics Service Degradation - USA
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
May 31, 17:29 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
May 31, 16:16 UTC
May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
BaseSpace Sequence Hub Service Degradation - Frankfurt
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
May 24, 09:28 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
May 24, 09:23 UTC
May 23, 2023
Illumina Connected Analytics Service Degradation - Frankfurt
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
May 23, 21:20 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
May 23, 21:11 UTC
BaseSpace Sequence Hub Service Degradation - Frankfurt
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
May 23, 08:31 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
May 23, 08:27 UTC
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