Resolved -
This incident has been resolved.
Apr 25, 18:15 UTC
Monitoring -
A fix has been implemented, and BaseSpace is operational. We are waiting for some queued events to complete before giving the all clear. Please see the following knowledge base article:
https://knowledge.illumina.com/cloud_status
Apr 24, 23:36 UTC
Update -
A fix has been implemented, and BaseSpace is operational. We are waiting for some queued events to complete before giving the all clear.
Apr 24, 21:14 UTC
Update -
We have identified the root cause, and are working to resolve the issue.
Apr 24, 19:46 UTC
Update -
We are continuing to work on this incident. We have observed intermittent behavior with our API servers. We will provide an update in about an hour.
Apr 24, 16:03 UTC
Identified -
The issue has been identified and a fix is being implemented.
Apr 23, 23:53 UTC