Illumina Cloud Products Status

All Systems Operational

Ilumina Connected Analytics - Sydney Operational

Ilumina Connected Analytics - Canada Operational

Ilumina Connected Analytics - Frankfurt Operational

Ilumina Connected Analytics - Tokyo Operational

Ilumina Connected Analytics - London Operational

Ilumina Connected Analytics - Singapore Operational

Ilumina Connected Analytics - US East Operational

TruSight Software Suite - Sydney Operational

TruSight Software Suite - Canada Operational

TruSight Software Suite - Frankfurt Operational

TruSight Software Suite - London Operational

TruSight Software Suite - US East Operational

Basespace Sequence Hub - Sydney Operational

Basespace Sequence Hub - Canada Operational

Basespace Sequence Hub - Frankfurt Operational

Basespace Sequence Hub - Tokyo Operational

Basespace Sequence Hub - London Operational

Basespace Sequence Hub - Singapore Operational

Basespace Sequence Hub - US East Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 26, 2022

No incidents reported today.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

BaseSpace Sequence Hub Service Degradation - London

Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Sep 20, 22:30 UTC

Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Sep 20, 21:52 UTC

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

Sep 12, 2022

BaseSpace Sequence Hub Service Degradation - USA

Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Sep 12, 22:12 UTC