All Systems Operational
USA Operational
Basespace Sequence Hub - US East Operational
Illumina Connected Analytics - US East Operational
Illumina Connected Insights - US East Operational
TruSight Software Suite - US East Operational
Australia Operational
Basespace Sequence Hub - Sydney Operational
Illumina Connected Analytics - Sydney Operational
Illumina Connected Insights - Sydney Operational
TruSight Software Suite - Sydney Operational
Canada Operational
Basespace Sequence Hub - Canada Operational
Illumina Connected Analytics - Canada Operational
Illumina Connected Insights - Canada Operational
TruSight Software Suite - Canada Operational
Germany Operational
Basespace Sequence Hub - Frankfurt Operational
Illumina Connected Analytics - Frankfurt Operational
Illumina Connected Insights - Frankfurt Operational
TruSight Software Suite - Frankfurt Operational
India Operational
Basespace Sequence Hub - Mumbai Operational
Illumina Connected Analytics - Mumbai Operational
Indonesia Operational
Basespace Sequence Hub - Jakarta Operational
Illumina Connected Analytics - Jakarta Operational
Israel Operational
Basespace Sequence Hub - Tel Aviv Operational
Illumina Connected Analytics - Tel Aviv Operational
Japan Operational
Basespace Sequence Hub - Tokyo Operational
Illumina Connected Analytics - Tokyo Operational
Singapore Operational
Basespace Sequence Hub - Singapore Operational
Illumina Connected Analytics - Singapore Operational
South Korea Operational
Basespace Sequence Hub - Seoul Operational
Illumina Connected Analytics - Seoul Operational
Illumina Connected Insights - Seoul Operational
UAE Operational
Basespace Sequence Hub - Abu Dhabi Operational
Illumina Connected Analytics - Abu Dhabi Operational
United Kingdom Operational
Basespace Sequence Hub - London Operational
Illumina Connected Analytics - London Operational
Illumina Connected Insights - London Operational
TruSight Software Suite - London Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 12, 2024

No incidents reported today.

Sep 11, 2024
Illumina Connected Insights Service Degradation - Seoul
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Sep 11, 03:25 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Sep 11, 01:11 UTC
Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024
Illumina Connected Analytics Service Degradation - UAE
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Sep 5, 00:29 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Sep 5, 00:08 UTC
Sep 4, 2024
Illumina Connected Analytics Service Degradation - Indonesia
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Sep 4, 22:09 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Sep 4, 22:07 UTC
Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage
For further assistance with BaseSpace Sequence Hub, please refer to the following support resources