All Systems Operational

USA Operational
Basespace Sequence Hub - US East Operational
Illumina Connected Analytics - US East Operational
Illumina Connected Insights - US East Operational
Australia Operational
Basespace Sequence Hub - Sydney Operational
Illumina Connected Analytics - Sydney Operational
Illumina Connected Insights - Sydney Operational
Canada Operational
Basespace Sequence Hub - Canada Operational
Illumina Connected Analytics - Canada Operational
Illumina Connected Insights - Canada Operational
Germany Operational
Basespace Sequence Hub - Frankfurt Operational
Illumina Connected Analytics - Frankfurt Operational
Illumina Connected Insights - Frankfurt Operational
TruSight Software Suite - Frankfurt Operational
India Operational
Basespace Sequence Hub - Mumbai Operational
Illumina Connected Analytics - Mumbai Operational
Indonesia Operational
Basespace Sequence Hub - Jakarta Operational
Illumina Connected Analytics - Jakarta Operational
Israel Operational
Basespace Sequence Hub - Tel Aviv Operational
Illumina Connected Analytics - Tel Aviv Operational
Japan Operational
Basespace Sequence Hub - Tokyo Operational
Illumina Connected Analytics - Tokyo Operational
Singapore Operational
Basespace Sequence Hub - Singapore Operational
Illumina Connected Analytics - Singapore Operational
South Korea Operational
Basespace Sequence Hub - Seoul Operational
Illumina Connected Analytics - Seoul Operational
Illumina Connected Insights - Seoul Operational
UAE Operational
Basespace Sequence Hub - Abu Dhabi Operational
Illumina Connected Analytics - Abu Dhabi Operational
United Kingdom Operational
Basespace Sequence Hub - London Operational
Illumina Connected Analytics - London Operational
Illumina Connected Insights - London Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
BaseSpace Sequence Hub Service Degradation - Japan
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jul 10, 13:43 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jul 10, 13:39 UTC
BaseSpace Sequence Hub Service Degradation - Singapore
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jul 10, 13:02 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jul 10, 12:58 UTC
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage
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