All Systems Operational
Ilumina Connected Analytics - Sydney Operational
Ilumina Connected Analytics - Canada Operational
Ilumina Connected Analytics - Frankfurt Operational
Ilumina Connected Analytics - Tokyo Operational
Ilumina Connected Analytics - London Operational
Ilumina Connected Analytics - Singapore Operational
Ilumina Connected Analytics - US East Operational
TruSight Software Suite - Sydney Operational
TruSight Software Suite - Canada Operational
TruSight Software Suite - Frankfurt Operational
TruSight Software Suite - London Operational
TruSight Software Suite - US East Operational
Basespace Sequence Hub - Sydney Operational
Basespace Sequence Hub - Canada Operational
Basespace Sequence Hub - Frankfurt Operational
Basespace Sequence Hub - Tokyo Operational
Basespace Sequence Hub - London Operational
Basespace Sequence Hub - Singapore Operational
Basespace Sequence Hub - US East Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 10, 2022

No incidents reported today.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Aug 2, 17:39 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Aug 2, 17:38 UTC
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jul 29, 11:52 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jul 29, 11:50 UTC
Jul 28, 2022
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jul 28, 22:52 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jul 28, 22:52 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jul 28, 22:46 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jul 28, 22:44 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jul 28, 22:43 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jul 28, 22:42 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jul 28, 22:41 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jul 28, 22:36 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jul 28, 22:29 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jul 28, 22:26 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jul 28, 00:43 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jul 28, 00:40 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jul 28, 00:21 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jul 28, 00:20 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jul 28, 00:14 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jul 28, 00:11 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jul 28, 00:00 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jul 28, 00:00 UTC
Jul 27, 2022
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Jul 27, 23:53 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Jul 27, 23:50 UTC