All Systems Operational
Ilumina Connected Analytics - Sydney Operational
Ilumina Connected Analytics - Canada Operational
Ilumina Connected Analytics - Frankfurt Operational
Ilumina Connected Analytics - Tokyo Operational
Ilumina Connected Analytics - London Operational
Ilumina Connected Analytics - Singapore Operational
Ilumina Connected Analytics - US East Operational
TruSight Software Suite - Sydney Operational
TruSight Software Suite - Canada Operational
TruSight Software Suite - Frankfurt Operational
TruSight Software Suite - London Operational
TruSight Software Suite - US East Operational
Basespace Sequence Hub - Sydney Operational
Basespace Sequence Hub - Canada Operational
Basespace Sequence Hub - Frankfurt Operational
Basespace Sequence Hub - Tokyo Operational
Basespace Sequence Hub - London Operational
Basespace Sequence Hub - Singapore Operational
Basespace Sequence Hub - US East Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 4, 2024
Resolved - Operational: We are now running at full capacity
Mar 4, 04:51 UTC
Monitoring - Operational - Service has been restored, but we are continuing to monitor the situation
Mar 3, 02:36 UTC
Identified - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Mar 2, 01:12 UTC
Mar 3, 2024
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Mar 3, 00:11 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Mar 3, 00:06 UTC
Mar 2, 2024
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Mar 2, 17:26 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Mar 2, 16:47 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Mar 2, 16:19 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Mar 2, 16:15 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Mar 2, 12:12 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Mar 2, 11:48 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Mar 2, 10:47 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Mar 2, 10:32 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Mar 2, 04:04 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Mar 2, 04:01 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Mar 2, 03:35 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Mar 2, 03:33 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Mar 2, 03:21 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Mar 2, 03:09 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Mar 2, 00:41 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Mar 2, 00:27 UTC
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Mar 2, 00:14 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Mar 1, 23:46 UTC
Mar 1, 2024
Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.