Update - ICA is currently experiencing a service degradation where analysis steps are not properly updated until analyses finish, and log files only become available at that time. We are working to resolve this issue. Please keep monitoring https://status.illumina.com for updates or contact Technical Support at techsupport@illumina.com.
Dec 05, 2024 - 14:51 UTC
Investigating - ICA is currently experiencing a service degradation where analysis steps are not properly updated until analyses finish, and log files only become available at that time. We are working to resolve this issue. Please keep monitoring https://status.illumina.com for updates or contact Technical Support at techsupport@illumina.com.
Dec 05, 2024 - 14:51 UTC
USA Degraded Performance
Basespace Sequence Hub - US East Operational
Illumina Connected Analytics - US East Degraded Performance
Illumina Connected Insights - US East Operational
Australia Degraded Performance
Basespace Sequence Hub - Sydney Operational
Illumina Connected Analytics - Sydney Degraded Performance
Illumina Connected Insights - Sydney Operational
Canada Degraded Performance
Basespace Sequence Hub - Canada Operational
Illumina Connected Analytics - Canada Degraded Performance
Illumina Connected Insights - Canada Operational
TruSight Software Suite - Canada Operational
Germany Degraded Performance
Basespace Sequence Hub - Frankfurt Operational
Illumina Connected Analytics - Frankfurt Degraded Performance
Illumina Connected Insights - Frankfurt Operational
TruSight Software Suite - Frankfurt Operational
India Degraded Performance
Basespace Sequence Hub - Mumbai Operational
Illumina Connected Analytics - Mumbai Degraded Performance
Indonesia Degraded Performance
Basespace Sequence Hub - Jakarta Operational
Illumina Connected Analytics - Jakarta Degraded Performance
Israel Degraded Performance
Basespace Sequence Hub - Tel Aviv Operational
Illumina Connected Analytics - Tel Aviv Degraded Performance
Japan Degraded Performance
Basespace Sequence Hub - Tokyo Operational
Illumina Connected Analytics - Tokyo Degraded Performance
Singapore Degraded Performance
Basespace Sequence Hub - Singapore Operational
Illumina Connected Analytics - Singapore Degraded Performance
South Korea Degraded Performance
Basespace Sequence Hub - Seoul Operational
Illumina Connected Analytics - Seoul Degraded Performance
Illumina Connected Insights - Seoul Operational
UAE Degraded Performance
Basespace Sequence Hub - Abu Dhabi Operational
Illumina Connected Analytics - Abu Dhabi Degraded Performance
United Kingdom Degraded Performance
Basespace Sequence Hub - London Operational
Illumina Connected Analytics - London Degraded Performance
Illumina Connected Insights - London Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 9, 2024

No incidents reported today.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

Unresolved incident: ICA Service Degradation.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.