Update - ICA is currently experiencing a service degradation where analysis steps are not properly updated until analyses finish, and log files only become available at that time. We are working to resolve this issue. Please keep monitoring https://status.illumina.com for updates or contact Technical Support at techsupport@illumina.com.
Dec 05, 2024 - 14:51 UTC
Dec 05, 2024 - 14:51 UTC
Investigating - ICA is currently experiencing a service degradation where analysis steps are not properly updated until analyses finish, and log files only become available at that time. We are working to resolve this issue. Please keep monitoring https://status.illumina.com for updates or contact Technical Support at techsupport@illumina.com.
Dec 05, 2024 - 14:51 UTC
Dec 05, 2024 - 14:51 UTC
USA
Degraded Performance
Basespace Sequence Hub - US East
Operational
Illumina Connected Analytics - US East
Degraded Performance
Illumina Connected Insights - US East
Operational
Australia
Degraded Performance
Basespace Sequence Hub - Sydney
Operational
Illumina Connected Analytics - Sydney
Degraded Performance
Illumina Connected Insights - Sydney
Operational
Canada
Degraded Performance
Basespace Sequence Hub - Canada
Operational
Illumina Connected Analytics - Canada
Degraded Performance
Illumina Connected Insights - Canada
Operational
TruSight Software Suite - Canada
Operational
Germany
Degraded Performance
Basespace Sequence Hub - Frankfurt
Operational
Illumina Connected Analytics - Frankfurt
Degraded Performance
Illumina Connected Insights - Frankfurt
Operational
TruSight Software Suite - Frankfurt
Operational
India
Degraded Performance
Basespace Sequence Hub - Mumbai
Operational
Illumina Connected Analytics - Mumbai
Degraded Performance
Indonesia
Degraded Performance
Basespace Sequence Hub - Jakarta
Operational
Illumina Connected Analytics - Jakarta
Degraded Performance
Israel
Degraded Performance
Basespace Sequence Hub - Tel Aviv
Operational
Illumina Connected Analytics - Tel Aviv
Degraded Performance
Japan
Degraded Performance
Basespace Sequence Hub - Tokyo
Operational
Illumina Connected Analytics - Tokyo
Degraded Performance
Singapore
Degraded Performance
Basespace Sequence Hub - Singapore
Operational
Illumina Connected Analytics - Singapore
Degraded Performance
South Korea
Degraded Performance
Basespace Sequence Hub - Seoul
Operational
Illumina Connected Analytics - Seoul
Degraded Performance
Illumina Connected Insights - Seoul
Operational
UAE
Degraded Performance
Basespace Sequence Hub - Abu Dhabi
Operational
Illumina Connected Analytics - Abu Dhabi
Degraded Performance
United Kingdom
Degraded Performance
Basespace Sequence Hub - London
Operational
Illumina Connected Analytics - London
Degraded Performance
Illumina Connected Insights - London
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance