All Systems Operational
Ilumina Connected Analytics - Sydney Operational
Ilumina Connected Analytics - Canada Operational
Ilumina Connected Analytics - Frankfurt Operational
Ilumina Connected Analytics - Tokyo Operational
Ilumina Connected Analytics - London Operational
Ilumina Connected Analytics - Singapore Operational
Ilumina Connected Analytics - US East Operational
TruSight Software Suite - Sydney Operational
TruSight Software Suite - Canada Operational
TruSight Software Suite - Frankfurt Operational
TruSight Software Suite - London Operational
TruSight Software Suite - US East Operational
Basespace Sequence Hub - Sydney Operational
Basespace Sequence Hub - Canada Operational
Basespace Sequence Hub - Frankfurt Operational
Basespace Sequence Hub - Tokyo Operational
Basespace Sequence Hub - London Operational
Basespace Sequence Hub - Singapore Operational
Basespace Sequence Hub - US East Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 10, 2023
Resolved - This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Dec 10, 01:56 UTC
Investigating - We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Dec 10, 01:46 UTC
Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023
Resolved - This incident has been resolved. Analyses in "Requested" states will proceed as soon as resources are available.
Dec 6, 00:29 UTC
Investigating - We are currently investigating the issue. Once it is resolved, analyses in the queue will be resumed.
Dec 5, 21:00 UTC
Dec 5, 2023
Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.