All Systems Operational
USA Operational
Basespace Sequence Hub - US East Operational
Illumina Connected Analytics - US East Operational
Illumina Connected Insights - US East Operational
Australia Operational
Basespace Sequence Hub - Sydney Operational
Illumina Connected Analytics - Sydney Operational
Illumina Connected Insights - Sydney Operational
Canada Operational
Basespace Sequence Hub - Canada Operational
Illumina Connected Analytics - Canada Operational
Illumina Connected Insights - Canada Operational
TruSight Software Suite - Canada Operational
Germany Operational
Basespace Sequence Hub - Frankfurt Operational
Illumina Connected Analytics - Frankfurt Operational
Illumina Connected Insights - Frankfurt Operational
TruSight Software Suite - Frankfurt Operational
India Operational
Basespace Sequence Hub - Mumbai Operational
Illumina Connected Analytics - Mumbai Operational
Indonesia Operational
Basespace Sequence Hub - Jakarta Operational
Illumina Connected Analytics - Jakarta Operational
Israel Operational
Basespace Sequence Hub - Tel Aviv Operational
Illumina Connected Analytics - Tel Aviv Operational
Japan Operational
Basespace Sequence Hub - Tokyo Operational
Illumina Connected Analytics - Tokyo Operational
Singapore Operational
Basespace Sequence Hub - Singapore Operational
Illumina Connected Analytics - Singapore Operational
South Korea Operational
Basespace Sequence Hub - Seoul Operational
Illumina Connected Analytics - Seoul Operational
Illumina Connected Insights - Seoul Operational
UAE Operational
Basespace Sequence Hub - Abu Dhabi Operational
Illumina Connected Analytics - Abu Dhabi Operational
United Kingdom Operational
Basespace Sequence Hub - London Operational
Illumina Connected Analytics - London Operational
Illumina Connected Insights - London Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025
Resolved - Deployment of ICA v2.32.0 is continuing, and the service interruption has been completed.
Jan 29, 18:40 UTC
Update - Users may experience a short service interruption of 1-2 minutes during the deployment of ICA v2.32.0 on January 29, at 18:30 UTC. Running analyses and operations should not be affected. If you encounter any issues, please contact techsupport@illumina.com.
Jan 29, 17:28 UTC
Identified - Users may experience a short service interruption of 1-2 minutes during the deployment of ICA v2.32.0 on January 29, at 18:30 UTC. Running analyses and operations should not be affected. If you encounter any issues, please contact techsupport@illumina.com.
Jan 28, 20:58 UTC
Jan 28, 2025