This incident has been resolved now. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Posted Aug 28, 2025 - 11:20 UTC
Investigating
We're currently experiencing delays updating ICA Flow analysis status metadata. There is no impact to actual running of analyses. We are working on resolving the issue.
Posted Aug 27, 2025 - 19:39 UTC
This incident affected: USA (Illumina Connected Analytics - US East), Australia (Illumina Connected Analytics - Sydney), Canada (Illumina Connected Analytics - Canada), Germany (Illumina Connected Analytics - Frankfurt), United Kingdom (Illumina Connected Analytics - London), Singapore (Illumina Connected Analytics - Singapore), Japan (Illumina Connected Analytics - Tokyo), India (Illumina Connected Analytics - Mumbai), Indonesia (Illumina Connected Analytics - Jakarta), UAE (Illumina Connected Analytics - Abu Dhabi), Israel (Illumina Connected Analytics - Tel Aviv), and South Korea (Illumina Connected Analytics - Seoul).