Illumina Connected Analytics Service Degradation
Incident Report for Illumina Cloud Products
Resolved
This incident has been resolved.
Posted Jan 11, 2025 - 00:58 UTC
Update
ICA is currently experiencing a service degradation in the Tokyo region where views and API responses are not always up to date. We are working to resolve this issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Posted Jan 10, 2025 - 16:11 UTC
Update
We are continuing to investigate this issue.
Posted Jan 10, 2025 - 11:54 UTC
Investigating
ICA is currently experiencing a service degradation where views and API responses are not always up to date. We are working to resolve this issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Posted Jan 10, 2025 - 08:52 UTC
This incident affected: USA (Illumina Connected Analytics - US East), Australia (Illumina Connected Analytics - Sydney), Canada (Illumina Connected Analytics - Canada), Germany (Illumina Connected Analytics - Frankfurt), United Kingdom (Illumina Connected Analytics - London), Singapore (Illumina Connected Analytics - Singapore), Japan (Illumina Connected Analytics - Tokyo), India (Illumina Connected Analytics - Mumbai), Indonesia (Illumina Connected Analytics - Jakarta), UAE (Illumina Connected Analytics - Abu Dhabi), Israel (Illumina Connected Analytics - Tel Aviv), and South Korea (Illumina Connected Analytics - Seoul).