Illumina Connected Analytics Production Deployment of v2.32.0

Incident Report for Illumina Cloud Products

Resolved

Deployment of ICA v2.32.0 is continuing, and the service interruption has been completed.
Posted Jan 29, 2025 - 18:40 UTC

Update

Users may experience a short service interruption of 1-2 minutes during the deployment of ICA v2.32.0 on January 29, at 18:30 UTC. Running analyses and operations should not be affected. If you encounter any issues, please contact techsupport@illumina.com.
Posted Jan 29, 2025 - 17:28 UTC

Identified

Users may experience a short service interruption of 1-2 minutes during the deployment of ICA v2.32.0 on January 29, at 18:30 UTC. Running analyses and operations should not be affected. If you encounter any issues, please contact techsupport@illumina.com.
Posted Jan 28, 2025 - 20:58 UTC
This incident affected: USA (Illumina Connected Analytics - US East), Australia (Illumina Connected Analytics - Sydney), Canada (Illumina Connected Analytics - Canada), Germany (Illumina Connected Analytics - Frankfurt), United Kingdom (Illumina Connected Analytics - London), Singapore (Illumina Connected Analytics - Singapore), Japan (Illumina Connected Analytics - Tokyo), India (Illumina Connected Analytics - Mumbai), Indonesia (Illumina Connected Analytics - Jakarta), UAE (Illumina Connected Analytics - Abu Dhabi), Israel (Illumina Connected Analytics - Tel Aviv), and South Korea (Illumina Connected Analytics - Seoul).