Illumina Connected Insights Service Degradation - Frankfurt

Incident Report for Illumina Cloud Products

Resolved

This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Posted Jan 29, 2026 - 12:57 UTC

Investigating

We are currently experiencing a service degradation impacting case processing and are actively working to resolve the issue.
Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Posted Jan 29, 2026 - 08:39 UTC
This incident affected: Germany (Illumina Connected Insights - Frankfurt).