BaseSpace Sequence Hub Service Degradation - India

Incident Report for Illumina Cloud Products

Resolved

This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions.
Posted Aug 03, 2025 - 09:28 UTC

Investigating

We are currently experiencing a service degradation and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.
Posted Aug 03, 2025 - 09:24 UTC
This incident affected: India (Basespace Sequence Hub - Mumbai).